Business description: Huatai personal line insurance service provides third party solution for insurance companies，self- insurance/mutual-insurance group and corporate clients. We provide global assistance ，healthcare management，claim settlement and investigation services，including travel and medical assistance，direct billing，cost control，medical appointment and second diagnose opinion，etc

We endeavor to develop a series of core services in terms of health and medical assistance ，with standardized service system including global medical network，7/24 multilingual alarm centers and professional service team. We have established cooperation with over 500 medical institutions from 28 domestic provinces while our overseas service network covers more than 30 medical service institutions，over  50  global assistance  centers  and  over  12，0000  hospitals. The  network  of  claim settlement covers 34 provinces with our third-party database and case management system.

Business Scope

Third Party Administrator Service (TPA)

• Medical Direct / Advance Billing

• Online Doctor
• Medical Green Channel
• Second Diagnose Opinion
• Domestic / International Telemedicine Service

Healthcare Management

• Genetic Test 
• Advanced Physical Assess ment  
•  Cancer Screening
• Oral Health    
• Family Doctor

Global Assistance

• Travel Assistance  
• Medical Assistance      
•  Road Assistance
• Security Services

Claim and Accident Investigation Service

• Claims and Cost Management
•  Medical Investigations
•  Other Authorized Investigation

Main Achievements

We provide personal line products since 1993;Since 2009 ，the average annual number of service cases has ranged from 22,000 to 24,000;After years of operation，Huatai medical assistance has covered multiple continents with no failure case. Our service network has achieved an average medical transportation time record of 3-4 days;

We cooperate with numerous platforms to achieve win-win results，such as mafengwo，qunar, C-trip，high-speed rail operator， etc;

We have over 100 partners，with which ，the annual service income is up to 80 million with providing service for 30 miliion person-times.